Privacy Policy: How We Collect and Use Your Data
Effective date: 9 September 2026
Casino Crypto Guide ("we", "us", "our") operates the website casinocryptoguide.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights you have in relation to that information.
Who We Are
Casino Crypto Guide is an online gambling information service available to users in Australia. Our licensing information is displayed in the footer of every page of the Site. We are committed to complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Eligibility
The Site is available only to persons aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If we learn that a user is under 18, we will close their account and delete their personal information.
Information We Collect
- Information you provide: your name, email address, date of birth (for age verification), and any details you submit when contacting us at [email protected].
- Technical information: IP address, browser type, device information, and pages visited on the Site, collected automatically through cookies and similar technologies.
- Communication records: correspondence you send to us, including support enquiries.
How We Use Your Information
We use personal information to:
- Verify that you are 18 or older;
- Provide and maintain the Site;
- Respond to your enquiries and requests;
- Comply with legal and regulatory obligations, including those imposed by gambling and consumer-protection authorities;
- Detect and prevent fraud, abuse, and unlawful activity;
- Improve the content and performance of the Site.
We do not sell your personal information to third parties.
Legal Bases for Processing
Where data protection laws apply, we process personal information on the following bases:
- Consent — where you have agreed to the collection or use of your data;
- Contract — where processing is necessary to provide the services you request;
- Legal obligation — where we must comply with Australian gambling and privacy laws;
- Legitimate interests — where processing is necessary to operate and secure the Site.
Cookies
The Site uses cookies to remember your preferences and understand how the Site is used. You can control or delete cookies through your browser settings; however, disabling certain cookies may affect how the Site functions. By continuing to use the Site, you consent to our use of cookies as described in this Policy.
Disclosure of Information
We may share personal information only where necessary:
- With regulators and law-enforcement bodies, where legally required;
- With service providers who host or support the Site, under confidentiality obligations;
- Where disclosure is otherwise required or permitted by Australian law.
Data Security
We apply reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy and to meet our legal obligations.
Your Rights
You have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or outdated information;
- Request deletion of your personal information, subject to legal retention requirements;
- Withdraw consent to certain processing at any time;
- Lodge a complaint if you believe we have breached Australian privacy law.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and may request verification of your identity before acting on your request.
No Casino Services to Prohibited Jurisdictions
We do not accept players from jurisdictions where online casino services are illegal. If you access the Site from such a jurisdiction, you must not use our services.
Responsible Gambling
Gambling involves risk. If gambling is affecting your wellbeing, help is available — please gamble responsibly and only with money you can afford to lose.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with a revised effective date. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Casino Crypto Guide — casinocryptoguide.com